The customer will select (or scan) the asset and generate a service request
The user will plan the work order by choosing the location, tasks, documents, technician, autovehicle
The technician receives the Work Order on his smartphone and starts the job
|Work Orders Management|
|Photo and video attachment|
|Time and effort tracking|
|Technicians capacity planning|
|Work Order history|
|Check list (assets & activities)|
|Shared work order|
|Work order fulfilment report|
|Backoffice work requests|
|Mobile work requests|
|Mobile approval process|
|Email and Push Notifications|
|Scan tag (NFC, QR, barcode)|
|Spare parts management|
|Assets data importing (using predefined format)|
|Mobile App - technician profile|
|Mobile App - tenant profile|
|Standard reports Corrective Maintenance Preventive Maintenance Assets Summary|
|Mobile work order completion (with signatures)|
|EXCEL, CSV and PDF Export|
|Dashboard (NOTE: downtime tracking dials available only in Enterprise)|
|Contact by email, phone|
|Account manager support|
|On-site training (additional fees may apply)|
|Custom mobile interface|
|Custom backoffice interface|
|Custom data format import (ETL - Data cleaning and formatting, Data imports)|
|Custom ERP integration|
|Expose data as API|
|Custom data segregation (ex: departments, locations) (aka multi-site)|
We increased the volume of raw material processed with 50%.
We upload in KIM all work orders, and the system calculates the needed raw material divided by thicknesses and qualities.
With KIM planning module, we know exactly the necessary manhours on each machine in order to effciently relocate the staff on other processes.
It was clearly a jump, especially when we talk about real time access to information.
A novelty in this application is represented by the usage of NFC technology.
In this way, with the mobile phone you just touch the NFC tag and you have all the information in one place starting with technical document, warranty document, etc.